General Terms and Conditions

General Terms and Conditions

I. Scope, Completion of Contract

The Tourist Office Böhmerwald acts as facilitator when entering a business relation with a guest requiring a reservation. Therefor a contract is formed between the guest and the accommodation establishment (BU). Thefollowing general terms & conditions apply to such a contract subject to the version applicable at time of booking. Possible demands out of this contract can only be asserted directly with the contracting party without any liabiltywhatsoever to the Tourist Office Böhmerwald. The Tourist Office Böhmerwald acts under the express condition with the guest that the reservation as well as the placement thereof falls under the ruling of the Austrian Hotel Terms &Contitions (AGBH)” concluded on 15.11.2006 as well as the following additional General Terms & Conditions are effective by law. The AGBH can be downloaded from the following internet link: http://www.boehmerwald.at/upload/documentbox/AGBH_englisch.pdf. General Terms and Conditions for the Hotel Industry (AGBH)

II. From the AGBH the section „Cancellations“ is herewith specificaly quoted in parts

• 5.1 Until latest 3 months before the agreed arrival day, both parties, i.e. the guest as well as the BU, may cancel the reservation contract without any due cancellation fees on either side. The writting cancellation must reach the contracting partner within this period of time.
• 5.4  Until latest 1 month before the agreed arrival date the guest may cancel the reservation contract subject to a respective cancellation fee. The written cancellation must also reach the contracting partner within this period of time. Acancellation fee of 40% of the package price is payable.
• 5.5 In case of a cancallation up to 1 week before arrival day, the applicable cancellation fee is 70%, within the last week 90% of the package price.
• 5.6 The Tourist Office Böhmerwald offers a cancellation insurance to every guest when placing a reservation. The insurance fee is payable by the guest.
• - from 1 month before arrival 40% of the whole arrangement price;
• - until 1 week before arrival 70 % of the arrangement price;
• - during the last week before arrival 90 % of the whole arrangment price.

III. Additional General Terms & Conditions

1. The contracting partners agree on Austrian law in respect of the accommodation contract as well as the booking process made on behalf of the guest.

2. Side agreements were not made.

3.  Amendments or additions to this contract have to be made in writing.

4. Any disputes arising from this business action – also about the nature of this business action – are at the sole jurisdiction of the municipal court in Aigen-Schlägl

5. Place of performance for all services by Tourist Office Böhmerwald is the municipality of Rohrbach-Berg.

6. The accommodation establishment confirmes explicitly that all bookings made on behalf of a guest are subject to the Austrian Hotel Terms & Conditions; in addition the accommodation establishments confirms the receipt andknowledge of the entire content of the General Terms & Conditions and accepts same in full for every booking made on behalf of a guest.

7. The accommodation establishment confirmes explicitly that all bookings made on behalf of a guest are subject to the Austrian Hotel Terms & Conditions; in addition the accommodation establishments confirms the receipt andknowledge of the entire content of the General Terms & Conditions and accepts same in full for every booking made on behalf of a guest.

8. No liability is accepted for the contents and its accuracy of the accommodation establishments as well as the picture material provided.

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